Project Details

Outsourcing Human Resource Function: Exploring the cause and consequences in an Asian context

Many governments today use outsourcing as a key tool in the privatization of public service delivery. Faced with fiscal constraints, many governments are outsourcing various human resource management (HRM) functions previously provided by in-house staff. The presumed benefits include: improved accountability, labour costs, organizational performance and the promotion of competition in the public sector. Employee morale, loyalty, and work stability, as well as service level and quality may be enhanced. However, depending on social-political and economic climates, negative consequences also may arise. Although an extensive literature on HR outsourcing has emerged, most academic studies have been western-centric with little attention given to Asian jurisdictions. This study examines the emergence of HRM outsourcing in the public sector of East Asia with particular reference to three jurisdictions: Hong Kong, Malaysia and Thailand. This study will analyze the shifting political, economic, social and technological environments in which the outsourcing of human resources (HR) activities in these locations has emerged. The planned study is expected to identify the outsourcing-related problems and challenges faced by stakeholders engaged in public sector HR outsourcing in East Asia and to compare and analyze these with established western theories and models.

Commencement Date : 2013/9
Completion Date : 2016/10
Chief Investigator(s) : Dr VYAS, Lina [APS]

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